Frequently Asked Questions
Answers about the downloader, processing, privacy, and supported sources.
How do I download a video?
Paste a supported public URL, select Analyze, review the returned source information, choose a quality, and select Download.
Do I need an account?
No. The service is designed to work without a user account.
How long is processing?
Processing time depends on the source and requested quality. The interface polls the job for completion and reports a failure when a job cannot be completed.
Why can a valid-looking URL fail?
A URL can fail because content is private or restricted, the source is unavailable, the source blocks extraction, or the platform changes its delivery behavior.
What happens to downloaded files?
Completed files are kept only in temporary Render server storage while a job is available. The file is removed after the download response completes, and stale job directories are cleaned up automatically.
Is X or TikTok supported?
No. Those services are deliberately outside the current product scope.